Privacy Policy for KnowKSA

Last Updated: June 18, 2025

KnowKSA (“we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website https://knowksa.com/, and the rights you have under applicable laws.

1. Information We Collect

We collect the following personal and usage data:

  • Name
  • Email address
  • Phone number
  • Business category
  • Location and open times
  • Payment information (processed securely)
  • Cookies and tracking data (via tools like Google Analytics)

2. How We Collect Your Data

We collect data:

  • When you register, post a listing, or contact us
  • When you subscribe to paid plans or make a payment
  • Through cookies and similar technologies

3. Why We Collect Your Data

We use your information to:

  • Create and manage your account
  • Enable listing and discovery of services and locations
  • Process payments for premium or featured listings
  • Improve website performance and user experience
  • Send relevant communications, promotions, or updates

4. Data Sharing

We may share your data with:

  • Payment gateways for transaction processing
  • Analytics providers (e.g., Google Analytics)
  • Hosting or IT service providers under strict data protection agreements

We do not sell your personal data to third parties.

5. Cookies and Tracking

We use cookies to:

  • Analyze site traffic and performance
  • Remember user preferences
  • Improve listing recommendations

Users can manage or disable cookies through their browser settings.

6. Data Security

We implement secure data storage, encryption, and access control to protect your data. However, no method of transmission is 100% secure.

7. Your Rights

As a user in Saudi Arabia, you have the right to:

  • Access or correct your personal information
  • Request deletion of your account and data
  • Withdraw consent to data processing

For requests, please contact us at: support@knowksa.com

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age.

9. Contact Us

For privacy concerns, reach out to:

Email: support@knowksa.com

Address: Saudi Arabia